Cookie Policy

This policy describes how cookies and analogous technologies are used on the Help the Paws site, in compliance with the Irish Data Protection Commission (DPC) guidelines, the ePrivacy Regulations (S.I. No. 336 of 2011), and Regulation (EU) 2016/679.

1. What cookies are

Cookies are small text files that websites store on the user's device. They allow the site to recognise the user on subsequent visits, improve the browsing experience and collect statistical information.

2. Types of cookies used

  • Technical (or strictly necessary) cookies: essential for the operation of the site and for delivering the services requested (e.g. cart management, user session, security). These do not require consent.
  • Analytics cookies: collect information on site usage in aggregate form for statistical purposes. They are used with prior consent, except when configured with anonymisation measures compliant with applicable guidance.
  • Profiling and marketing cookies: used to show personalised advertising based on the user's interests. These are activated only with explicit prior consent.

3. Third-party cookies

The site uses third-party services that may install their own cookies, including by way of example:

  • Shopify (e-commerce platform) — technical and session cookies;
  • Analytics services (e.g. Google Analytics) — analytics cookies;
  • Advertising platforms (e.g. Meta, Google Ads, TikTok) — profiling cookies, when active;
  • Chat, reviews or support providers — functional cookies.

The notices of individual providers can be consulted on their respective websites.

4. Managing preferences

You can modify or withdraw consent to cookies at any time through the settings banner on the site, or via your browser settings (Chrome, Firefox, Safari, Edge etc.). Disabling technical cookies may compromise the correct operation of the site.

5. Retention

The cookies used have variable durations, from the browser session to a few months, depending on the type and purpose. Details are available in the settings panel.

6. Contact

For information about cookies or the exercise of your rights, please write to info@help-thepaws.com.